Buying clothes online has been so popular because its possible to return unwanted items without any hassle or cost. But, what is the real cost of this luxury?
Return logistics are seen in every industry, the underlying problems are barely addressed. Our friends at BBC Earth talk about the £5 billion pounds worth of returns that end up in landfill each year.
Shopify investigates the return rates and signals operational and technological solutions to drive profitability.
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